How to install on Android
Before you start
- Check your device supports eSIM (most flagship Android phones from 2020 onward).
- Connect to Wi-Fi.
- Install before you travel for a smoother experience.
Installation steps
- Open the Guac app or scan the QR code from your confirmation email.
- Go to Settings > Network & Internet > SIMs > Add eSIM.
- Follow the on-screen prompts.
Samsung devices
Samsung has a slightly different path:
- Go to Settings > Connections > SIM manager.
- Tap Add eSIM.
- Scan the QR code or use the Guac app.
At your destination
- Open Settings > Network & Internet > SIMs.
- Select your travel eSIM.
- Turn on Data Roaming.
- Set it as the preferred network for mobile data.
Troubleshooting
If data is not working:
- Toggle Airplane Mode on and off.
- Restart your phone.
- Make sure the eSIM is selected as your data SIM, not your home SIM.