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How to install on Android
Before you start
- Check your device supports eSIM (most flagship Android phones from 2020 onward).
- Connect to Wi-Fi.
- Install before you travel for a smoother experience.
Installation steps
- In the Guac app, go to Open the eSIM > Install > Install Now.
- Follow the on-screen prompts.
Installing from Guac hands the profile straight to Android, so there is nothing to type and no QR code to scan.
If the in-app install does not finish
The QR code and the manual details live under Open the eSIM > Install > Other ways to install > QR Code > Manual Entry. Add them on the device:
- Most Android phones: Settings > Network & Internet > SIMs > Add eSIM.
- Samsung: Settings > Connections > SIM manager > Add eSIM. Samsung asks for the SM-DP+ address and the activation code separately, which is what Manual Entry splits out.
At your destination
- Open Settings > Network & Internet > SIMs.
- Select your travel eSIM.
- Turn on Data Roaming.
- Set it as the preferred network for mobile data.
Troubleshooting
If data is not working:
- Toggle Airplane Mode on and off.
- Restart your phone.
- Make sure the eSIM is selected as your data SIM, not your home SIM.